Ambience Response, a specialist sister company within the Acumen Group, provides our clients with UK-wide access to expert property damage restoration and repair services.

As with all of Acumen Group’s services, Ambience Response is MCIOB Qualified Surveyor-led and carries particular expertise in validating and delivering project managed scopes on larger and complex property claims.

Ambience Response works on behalf of major insurers as well as MGAs, TPAs, Brokers, and also private individuals and businesses, with a focus on restoring today’s damages and mitigating against tomorrow’s disasters. That means placing as much focus, and measurement, on sustainable restoration as we do on cycle time, claims cost and customer satisfaction.

As part of the Acumen Group, the Ambience Response team share the dedication to providing certainty, clarity and confidence, and delivering outcomes that are demonstrably more sustainable. From FNOL to validation and claim completion including emergency response, drainage, trace & access, fire, water, and flood restoration, clients are assured of a compelling combination of independence, agility and ESG-led outcomes.