We're sorry but our website doesn't support retired and out-of-support versions of internet explorer.

To view the full website, please try visiting this website again in a modern browser.

Ask us!

    Acumen Services

    We pride ourselves on delivering a wide array of specialised insurance services tailored to meet diverse industry needs.

    Surveyor-led Professional Services

    Acumen's Surveyor-led Professional Services are centered around the expertise of MCIOB Qualified Surveyors. These professionals, integral to the Acumen Model, offer comprehensive management of property claims, combining efficiency, sustainability, and precision.

    More info

    Claims Management / TPA

    This service, encompassing claims management and third-party administration, seamlessly integrates into insurers' workflows, enhancing efficiency. Operated from a Nottingham-based hub, Acumen's skilled team offers comprehensive, empathetic support throughout the claims process, with a special focus on vulnerable policyholders.

    More info

    Disaster Restoration

    Acumen offers its clients access to our national network of repair professionals, covering a wide variety of general builders and specialists. This Our national network of experts, consisting of fully vetted local contractors, provides on-demand property damage claim fulfilment, 24/7.

    More info

    Contractor Repair Network

    Acumen offers its clients access to a national network of repair professionals, enhancing their MCIOB Qualified Surveyor-led model. This network, consisting of fully vetted local contractors, provides on-demand property damage claim fulfillment.

    More info

    Surveying Services

    Acumen's Surveying Services are central to our offering. Our national team of directly employed MCIOB Qualified Surveyors who possess extensive experience in building, construction, tendering, and contract administration. These surveyors are crucial in delivering cost certainty from the outset of property damage claims by creating efficient, minimally destructive solutions.

    More info

    Subsidence Services

    Acumen's Subsidence service, 'SMART|SUBS by Acumen,' is designed to address the challenges of high costs and extended timelines traditionally associated with subsidence claims. This service responds to the trend of volume-based service offerings in the subsidence market, which often dilute claim handling expertise.

    More info

    Specialist Adjusting Services

    Acumen's Specialist Adjusting Services offer expert resolution of complex insurance claims. This includes risk assessment, detailed claims investigation, accurate loss valuation, policy compliance checks, efficient recoveries, and effective dispute resolution.

    More info
    Apply to join our contractor network

    Acumen invites skilled contractors to become part of our esteemed national network. We offer a unique opportunity to collaborate with a leading property claims management and repair provider. By joining our network, you gain access to a diverse range of projects, leveraging our strong industry reputation and commitment to quality.

    Learn More