Our work with insurers is focused on larger claims and High Net Worth (HNW) risk, where we provide clients with the professional services they expect and the certainty they require to successfully and profitably administrate.

On Day One, an experienced Acumen MCIOB Qualified Surveyor will attend site with the objective to quickly establish validation of insured losses, an accurate reserve and quantum assessment, and a bespoke scope, delivering cost certainty from the very outset of a claim.

Rather than putting the responsibility for scoping in the hands of a contractor, Acumen design the scope and impose it on our national network of fully vetted contractors, thereafter project managing the work end-to-end, protecting clients against the risk of scope creep and cost leakage.

The combination of our unrivalled buildings knowledge, non-destructive scoping practices, and expert project management translates to significant claims cost-savings for insurers and enhanced satisfaction for customers. Our embedded environmental responsibility principles mean sustainability is assured as standard.

With Acumen, your customers receive the support of a dedicated expert from Day One up until a final snagging and hand-off visit. Where your customer has a credible contractor solution of their own, we can also offer the option of ethical and accurate cash settlement based on our assessed quantum. Where our surveyors find uninsured losses, we can equip you with a fully evidenced repudiation, and handle all administration as necessary.

With Acumen, your claims and customers are in very safe hands.

That’s The Power of Certainty.